Scam warnings

ELDERCARE EXHIBITION & CONFERENCE ASIA 2019

8 - 10 November 2019 - Hall 405|406 Suntec Singapore Convention and Exhibition Centre

While Singapore is widely known to be relatively safe and secure to other major global cities, it would make good sense to keep one’s wits about one. The National Crime Prevention Council (NCPC) is a non-profit organisation committed to promoting public awareness and concern about crime and to propagate the concept of self-help in crime prevention. Please visit here to find out more about how you can avoid being a scam victim.

Event Lists

Please be aware of companies who may contact you offering to sell an event attendee list, as they are highly unlikely to have the rights or accurate information to make these lists available. Our database of visitors is confidential information and protected under the jurisdiction of Singapore’s Personal Data Protection Act (PDPA). Our databases would not be sold or made available to third parties (other than small extracts made available to exhibitors in connection with matchmaking/lead generation services) and our visitor and exhibitor lists are protected by copyright which prevents unauthorised copying. Our appointed registration vendor will similarly be compliant with the above parameters.

International Fairguide Scam

Fairguide publishers, such as “Expo-Guide”, “Inter-Fairs” and “International Fairs Directory” are known to use event names and trademarks of organisers to solicit show exhibitors to get a listing in their online directory. This is somewhat identical to the misleading scheme previously operated by Construct Data Publishers Verlag AG.

Using a modus operandi similar to Construct Data, these companies use a form which resembles an organiser’s catalogue listing service, inviting exhibitors to sign and return the form. On signing the form, the exhibitor is bound into a three-year, non-retractable agreement and is required to pay the stipulated fee each year. Any failure to pay results in the fairguide publishers chasing for payment.

Fireworks Muziyi Media Pte Ltd is in no way connected to these companies or their products.

You may wish to find out further updated information and guidance on industry related scams at the website of the Association of Event Organisers (a trade fair association).

Hotel Booking Agencies

Please be aware of hotel booking companies who contact exhibitors claiming to be either a preferred supplier, or in some cases, working for our event, demand upfront payment, charge substantial penalties for changes and cancellation and may not even make a reservation with the unapproved hotel. You should always read the small print.

We advise that you make your travel and accommodation arrangements through reputable suppliers and not via unsolicited phone calls or emails.

Please be informed that our official hotel is the Marina Mandarin Singapore and our official travel agent is Global Travel Pte Ltd.